Interactive example · sample data
Ask a question. See the measure and the records behind it.
Use this sample queue to find requests that are waiting or need someone assigned to them. Every number comes from the five records shown below.
Matching records5of 5 source records
Average request age2.2 days11 total sample days ÷ 5 records
QuestionWhole queueAge recorded in the sample, not a forecast
All requests by status
2Ready
2Waiting
1Missing owner
The whole queue
Five sample records: two Ready, two Waiting and one Missing owner. Ready means ready for the next step; the service is not complete.
5 of 5 sample requests match this question.
R-101
- Team
- Intake
- Status
- Ready
- Sample age
- 1 days
R-102
- Team
- Review
- Status
- Waiting
- Sample age
- 3 days
R-103
- Team
- Review
- Status
- Waiting
- Sample age
- 2 days
R-104
- Team
- Intake
- Status
- Missing owner
- Sample age
- 4 days
R-105
- Team
- Service
- Status
- Ready
- Sample age
- 1 days
| Request | Team | Status | Sample age (days) |
|---|---|---|---|
| R-101 | Intake | Ready | 1 |
| R-102 | Review | Waiting | 3 |
| R-103 | Review | Waiting | 2 |
| R-104 | Intake | Missing owner | 4 |
| R-105 | Service | Ready | 1 |
The complete table scrolls within this view on narrow screens. Bars use the same supplied ages as the table.
What we can build with you
Agreed measures, organized data and a report built around the questions you need answered.
- Define the question and source
- Agree on what each measure means and which sources to use. Identify missing information before connecting the data.
- Build the view
- Connect and organize the data. Build a readable dashboard with filters and access to the records behind each total.
- Validate interpretation
- Check the calculations against the source records. Show missing or uncertain data and explain what someone can do next. Do not present these summaries as forecasts.
Explore the sample dashboard and its source records.
Discuss the decision your data should support →